Inlight FAQs

Inlight products are FDA cleared for the increase in circulation and a decrease in pain. FDA regulations will not allow us to diagnose or give treatment information. Please contact your medical practitioner for that information. CLICK HERE to learn how Light Therapy Works!

Approximately 24 hours after your order has been placed, your order is packed and processed for shipping. A label is created and applied to your package, and a UPS tracking number is generated and emailed to the email address associated with your order. The tracking number allows you to check the shipping status of your order. To see where your package is in transit, just click on the tracking number provided in the email. If you have not located the tracking email information in your Inbox, be sure to also check your email’s spam/junk folders.

If you still have not been able to locate your tracking number, contact your Inlight sales representative you purchased the product(s) from.

Our products are not directly sold to the public on this website. Our products are sold through our authorized Inlight Therapy sales representatives. If you would like to have a representative contact you to provide pricing and other information about the products, please CLICK HERE to submit your contact request. You should be contacted within 24 hours.

Thank you for your business! If you would like to have your representative contact you, please CLICK HERE. Your representative will be able to answer any questions you have about the products, provide pricing, and place your order for you. You should be contacted within 24 hours.

Please CLICK HERE to check your repair status and payment. An Inlight representative will call you to gather your repair order and process your payment for repair.

Inlight Therapy, Inc. warranties each new device to be free from defects in materials and workmanship for a period of two (2) years from the date of purchase. Costs for repairs outside of the warranty period are the responsibility of the customer. CLICK HERE to review product warranty details and qualifications.

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